Refund & Exchange Policy
At Paradox, customer satisfaction is our priority, and we aim to provide a smooth exchange process for our customers.
- In case of a size issue, the article can be exchanged promptly.
- Articles purchased with a discount of 25% or more are not eligible for exchange.
- If there is any issue with the product, exchanges can be requested within 15 days of purchase.
- Used articles will not be accepted for exchange under any circumstances.
- For sale items, exchanges will only be accepted for valid reasons such as faulty or incorrect products delivered.
- The first exchange will be processed free of cost; however, delivery charges will apply for any additional exchanges.
- Please note that Paradox does not offer refunds on any orders.